Frequently Asked Questions
Get answers to the most popular questions we get. If you still have a question about our services or properties, please don't hesitate to contact us.
GETTING STARTED
What does AJG Property Management do for property owners?
AJG Property Management handles every aspect of managing your rental property so you don't have to. That includes marketing your property, thorough tenant screening, lease preparation, rent collection, maintenance coordination, property inspections, financial reporting, and tenant relations. Our goal is to protect your investment, reduce vacancies, and maximize your monthly income — all with minimal involvement required from you.
How much does property management cost?
Our management fee is a percentage of the monthly rent collected — meaning we only earn when you earn. We don't charge fees on vacant months. The exact rate depends on property type, location, and services required. Contact us for a custom quote based on your specific property. We are transparent about every fee upfront with no hidden charges.
TENANTS AND LEASING
How do you screen tenants?
We follow a rigorous 5-step screening process on every applicant:
- Application review to verify completeness and accuracy
- Full background and credit check
- Income and employment verification
- Rental history check to evaluate past behavior as a renter
- Final approval only once all criteria are met
Our goal is to place tenants who protect your investment and pay on time, every time.
How long does it typically take to find a tenant?
In our service area, well-priced and well-presented properties typically lease within 2–4 weeks. Strategic pricing is the single biggest factor — we'll advise you on the right number to balance speed and income from day one. We use high-quality photography and list across all major rental platforms to minimize vacancy time.
MAINTENANCE AND REPORTING
How are maintenance requests handled?
Tenants submit maintenance requests directly through our online portal, available 24/7. We coordinate with our network of trusted, vetted vendors to schedule and complete repairs promptly. You'll be notified of any significant issues, and all maintenance activity is documented in your monthly owner report. Prompt maintenance protects your asset's long-term value and keeps tenants satisfied.
How do I track the performance of my property?
You'll have access to your owner portal through our DoorLoop platform, where you can view real-time financial data, maintenance activity, lease details, and monthly statements at any time. We believe in full transparency — you should always know exactly what's happening with your investment without having to chase anyone for answers.
LEGAL AND WHAT SETS US APART
How do you handle evictions if a tenant stops paying?
We follow a clear, documented process: prompt communication with the tenant, formal notice in compliance with Florida law, and if necessary, coordination with a qualified attorney to file for eviction. We handle all the paperwork and communication on your behalf. Our lease agreements are drafted to protect your rights under Florida Tenant-Landlord law from day one.
What makes AJG Property Management different from other companies in the area?
A few things set us apart: our 5-step tenant screening process goes beyond what most local managers do; our DoorLoop technology platform gives owners real-time visibility into their investment 24/7; we offer 24/7 maintenance coordination so no issue goes unaddressed; and we treat every property like it's our own. Contact us for a free rental analysis and see the difference firsthand.


